Frequently Asked Questions

Everything you need to know about keeping your home spotless.

How long does it take for my order to ship?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.

Do your vacuum cleaners come with a warranty?

Yes, all Dirt Devil products come with a limited manufacturer's warranty ranging from 1 to 3 years, covering defects in parts and workmanship.

How do I find the correct replacement filter for my model?

You can find your model number on the rating label located on the back or bottom of your machine. Use our online 'Parts Finder' tool to match it with the correct filter.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.

Can I cancel or modify my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. Please contact our customer support team within 30 minutes of placement if you need to make changes.